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Quick Guide

Welcome to the latest update of the operational version of Waltham Forests Children's Social Care Procedures Manual. This manual will be regularly updated to take into account changes in procedure and legislation. The next scheduled update is November 2020.

Before continuing, please take the time to read this 'Quick Guide' before accessing the body of the manual.


Contents

  1. Display and Browser Options
  2. About this Manual
  3. Amendments
  4. Terminology
  5. Keywords
  6. Compliance
  7. Register for Updates
  8. Copyright
  9. Printing and Retaining Copies


1. Display and Browser Options

People with a visual impairment may have difficulty accessing this Manual.

To change the size of the text / layout - please use these accessibility buttons.

smallmediumlargehivis

which are on menu bar on the left side of every screen. Click a larger button to increase your text size, the very largest being high visibility mode.


2. About this Manual

Waltham Forest Children’s Services procedures are updated every 6 months to include up to date guidance which is authorised by the Senior Management of the Borough.

For further details, please contact your line manager.


3. Amendments

This manual is updated on a regular basis and a summary of the new and updated chapters is attached below. The manual is next due for update and publication in November 2020.

Editing Guide

If you are asked to make an amendment to an existing chapter in the manual for inclusion at the next update. If you have any queries or suggestions, please contact your Manager.

Amendments

Click here to view details of updates made to this manual.


4. Terminology

We believe it is crucial to use consistent terminology, which we agree with individual customers, for example:

'Home' and 'Resource' This is a generic term which means Children’s Home, Foster Home.
'Child' or 'Young Person' Both these terms are used to mean any child under the age of 18.
'Staff' or 'Carer' Means all Staff and Carers (including) whether employed or not.
'Manager' Means Team Manager, it also means YOT Team Manager.
'Line Manager' Means the first Line Manager of a team / service.
'Parent' Means person with Parental Responsibility.
'Regulatory Authority' Regulatory Authority is the generic term used in this manual to describe the independent regulatory body responsible for inspecting and regulating services e.g. Ofsted.
'Social Worker' This means the worker allocated to the child/family. If there is no allocated worker, the Duty Social Worker or Team Manager is responsible.


5. Keywords

The manual is accessed by practitioners from varying agencies, who may find terms that they are not familiar with. Therefore, a large glossary (Keywords) of terms is available such as Significant Harm (Try it: click on the highlighted text). We call them 'Keywords'. Once clicked, the definitions will appear in a new window or tab, depending on your browser. You can leave it open for reference, or close it using the "close" button at the bottom.

Many Keywords are highlighted in the body of procedures, but you can search for the Keyword you need: Go to the Keywords Index, on the left hand side of the screen.


6. Compliance

Regulatory Compliance

Every effort has been taken to ensure regulatory compliance. If you discover any errors or mistakes, please alert your manager.


7. Register for Updates

We recommend that you register with us to automatically receive notification when the manual is updated, and be informed about the briefing papers we publish monthly. Click on the ‘Register for Updates’ button on the left side of the screen, to complete and send your details to us.

We will manage your data respectfully and in accordance with your preferences and we will never share your data with other organisations for marketing or other purposes.


8. Copyright

The content of this website can be accessed, printed and downloaded in an unaltered form, on a temporary basis, for personal study or reference purposes. However any content printed or downloaded may not be sold, licensed, transferred, copied or reproduced in whole or in part in any manner or in or on any media to any person without the prior written consent of tri.x and the London Borough of Waltham Forest.


9. Printing and Retaining Copies

The Manual should normally be viewed on line but can be printed, for reference only.

To print a chapter, click on the print icon icon which is in the top right hand corner of the relevant procedure.

Please note, the Manual will be updated regularly, so please try to avoid retaining printed versions.

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